Book and video returns can run 2-3 percent, while clothing and jewelry can run upwards of 30 percent. Companies should right-size return policies based on industry standards and actual return rates. A 2017 Internet Retailer study found that 75 percent of all ecommerce purchases ship for free but only ...
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Book and video returns can run 2-3 percent, while clothing and jewelry can run upwards of 30 percent. Companies should right-size return policies based on industry standards and actual return rates. A 2017 Internet Retailer study found that 75 percent of all ecommerce purchases ship for free but only ...
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